We want you to be completely satisfied with your online purchase. If you are unhappy for any reason, we'll gladly accept the return of unused/unworn/unopened items.
In order for your return to be valid YOU MUST NOTIFY US OF YOUR INTENT TO RETURN PRIOR TO SHIPPING THE ITEM BACK. Failure to do so will risk the items being lost and your return will not be accepted (parcels from customers that did not notify us will not be accepted and will be returned to you). ANY COSTS INCURRED (INCLUDING CUSTOMS DUTIES AND TAXES) AS A RESULT OF A FAILURE TO FOLLOW THE RETURN INSTRUCTIONS PROVIDED BY US VIA EMAIL OR HEREIN, SHALL BE DEDUCTED FROM THE REFUND OR CREDIT AMOUNT.
● Please contact customer service for a Return/Exchange request.
● Returns and exchanges must be initiated within 10 days of receiving your order.
● Products to be returned or exchanged must be shipped by the later of (i) 10 days of receiving your order and (ii) 3 days once the Return/Exchange request is confirmed.
● All returned items must be in their new and original condition: unopened, unused, unwashed, unworn and with tags attached. We do not accept returns/exchanges of items that have been opened and tried on.
● All accessories and items accompanied by items originally (such as cases, user manuals, and spare parts) must also be returned.
● No returns or exchanges for discounted items are accepted.
● Returns that do not meet the above requirements will not be accepted.
● You will be responsible for all costs in relation to returns/exchanges, including return shipping costs, duties and taxes.